OUR SERVICES
“You can make a hotel of pure gold, but no-one will visit unless you provide quality
service”- Biki Oberoi
Kumbuk Tree Hospitality Management is an innovation hospitality consulting
company in keeping up with the latest developments in hotel/resort distribution.
With a swiftlt changing landscape, online travel marketing can be challenging.
We will assist hotels/resorts to set the right priorities and focus on active steps
that generate an effective Return On Investment (ROI). With our consultancy services
we will support the return the tide and drive up financial results. Our international
& highly expertise hospitality consultant team specializes in:
As an experienced professional operator in the hospitality industry,
Kumbuk has developed its own package of services, which support groups to
benefit from our skilled teams with their accumulated experiences. Our professionals
will work effectively and efficiently to provide the contracted services in quality
manner and to recognized international standards.
MANAGEMENT SERVICE
Market Feasibility Studies
Master Planning
Services & Brand Standard Quality
People: Recruitment, Training
Brand Creation Ideas
Technical Service Assistance
Pre-Opening Plan
Service Culture Designs
Operational Risk Analysis
Procurement: FF&E and OS&E
Business Transition
Financing Facilities
FOOD & BEVERAGE
Kumbuk Tree Hospitality understands the significance of operating a hotel’s food and beverage outlet(s) to achieve profitability and exceptional guest satisfaction. Strategic restaurant partnerships – based on consumer trends in a given market – combined with a knowledgeable operations team provides the expertise needed to maximize profits and focus on key matters that create a successful culinary operation.
Food and Beverage areas of focus include:
Concept Design & Menu Planning
Staffing and Training Personnel
Cost Control & Pricing
Targeted Marketing & Sales Programs
SPA & WELLNESS
Kumbuk Tree Hospitality Spa & wellness treatments artfully blend
ancient beauty secrets and holistic rituals from the East with contemporary
therapies from the West. It goes one step further with a more integrated and holistic approach.
Essences that reflect the traditional scents of Vietnam, Ayurvedic and those reminiscent of an
Indochina Journey have been blended to provide a signature ambient scent for the spa areas, including
the linen to complement the entire spa experience.
In addition, our music selection allows guests to immerse themselves in a world of relaxation
and wellbeing from the moment they enter the spa with different music selection in each area of the
spa. Our Spas offers the ultimate blend of health and relaxation in the privacy of an intimate setting.
Treatments are provided with international and local high-end products such as Sothys, Ytsara and Laurent
Severance. Massage area is private, allowing guests to meditate, recharge, and make the most of unforgettable
spa & wellness experience.
SALES & MARKETING
Competitive intelligence:
Strengths/Weaknesses of completive set
Price Positioning
Special Offers/Promotions
Channel Analysis
Dynamic Tools:
Demand Projection
Group/Transient Pace
Past Performance
Analysis of Market Trends & Conditions
Strategy Implementation:
Track Result of Strategy
Analyse success/Failure of Strategy
Communicate with Property, Brand and Ownership
CONSULTANCY SERVICE
Hotel, Resort & Residence Management
Operations & CAPEX Budget
Standard Operating Procedure (SOP)
Manpower Recruitment & Training
Sales & Marketing
PR & Digital Marketing
Revenue Management
Risk management
Technical Services
Mystery Shoppers
Financial Auditing
Business Development
